Frequently Asked Questions
Sorry, for time being Instagear KL don’t have any physical store.
We ship worldwide via GDex and Poslaju Service.
For most deliveries, it will take between 2-3 days depending on the location. There may be delays during peak season eg. festive season etc.
Shipping costs differ according to location and the weight of the item. Shipping costs will be calculated automatically when you key-in shipping location. You can also check the delivery status through the system.
Let us know and we will check the delivery status and speed up the shipping process for you. After we have checked your tracking no, we will you as soon as possible.
When the items have reached your country, it might be subjected to import duties and taxes. (Additional charges for custom clearance must be paid by you. Custom policies vary widely from country to country, contact your local customs office for further information)
Please contact our admin at +60173117674. We will check and troubleshoot the system and we will inform you as soon as the system is ok and the issue is resolved.
We do not have an estimated time for the restock, but you can check our website for daily updates. We will announce which collection will be restocked on our Instagram/Facebook: @instagearkl/InstagearKL